Crypto wallet manufacturer Ledger has confirmed that a device linked to recent user fund losses contained an unauthorized hardware implant. According to the company, all confirmed cases identified so far involve products distributed through the Southeast Asian reseller CryptoBilis.
In a statement released on Oct. 10, Ledger Support stated, “Ledger can confirm that one of the impacted users’ devices contained an unauthorized hardware implant.” The company added that it is actively contacting affected users as part of an ongoing investigation, and that CryptoBilis has suspended sales of all hardware wallet inventory until the investigation concludes.
In a follow-up update on Oct. 11, Ledger noted that the volume of impacted devices appears limited. “To date, all confirmed cases related to the disclosed draining incident of Oct 9th, 2026, involve devices sold through the Southeast Asia reseller CryptoBilis,” the company stated, adding that its internal systems and direct sales channels remain unaffected.
The confirmation of a physical implant marks the first concrete evidence supporting earlier speculation of supply-chain tampering.
The incident first came to light on Friday, when Ledger acknowledged investigating reports of missing funds from customers who purchased devices through CryptoBilis, which operates in Indonesia, Malaysia, and the Philippines.
While Ledger has not confirmed an official loss, third-party on-chain researchers have estimated the loss at between $86 million and $93 million from more than 300 wallets across multiple blockchains, including Bitcoin, Ethereum, and Tron. The company reiterated that it there is no indicattion that its own internal security infrastructure, systems, or services were compromised.
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