Meta CEO Mark Zuckerberg wants everyone chatting with its Muse agents. And then he wants those agents chatting with each other.
“We expect to grow Muse to serve billions of people. This is both our mission and our strategy,” Zuckerberg said. “This is also our strategy because we think that billions of Muses in a network at scale will be able to get more done for people and businesses by working together, so we’d like to create a large-scale Muse network as quickly as possible.”
This goal of building a network of AI agents working together to serve more than a billion people’s inquiries worldwide is a reason why Meta isn’t “charging everyone up front” to use Muse, so that more people sign on. It’s unclear what this collaboration will entail, but it does raise some questions about data sharing, which Meta does not have a squeaky-clean record of. Just earlier today, a New Mexico judge ordered Meta to pay $25 billion for misleading consumers over data privacy regarding the infamous Cambridge Analytica data breach from roughly a decade ago. Meta said that it will appeal the verdict.
Muse has also dealt with a couple of privacy-related accusations in the mere month and a half since its debut, including a user who claimed the agents analyzed private texts without being asked and another user who had their home address given out to a stranger. Researchers have claimed that Muse keeps incredibly detailed and regularly updated files on every person in a user’s life , and Amazon blocked the agents from shopping on its platform after saying there were concerns related to how they handled customer credentials and account data.
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