The lodging platform is updating its policies around what hosts can require of guests.
You’re checking out in an hour, and there’s a pile of dishes. If it’s an Airbnb, don’t worry about it. The lodging platform recently updated its policy about what hosts can ask guests to do, and some cleaning chores are now off the list.
In the Reasonable House Rules and requests page on its website, Airbnb says hosts cannot “ask guests to complete tasks that require significant effort or time, or would typically be performed by a cleaner, including stripping the bed, taking trash offsite, or washing and putting away dishes.”
Airbnb said there could be exceptions — “We understand every home is unique” — such as asking guests to limit water use if there are local restrictions due to drought, or to put trash in a bear-proof container at a woodsy lodging.
The app said the new regulations will apply to reservations booked on or after Nov. 20.
When laying out house rules and guest requests, many hosts require or ask guests to either clean dishes or put them in the dishwasher and run it. They may also ask guests to bag garbage and recyclables, place them in containers outside, and remove sheets and pillowcases from beds and towels from bathrooms, then pile them up for the cleaners.
Some hosts clapped back at the updated policy on the app’s community forum page . René, a host in Berlin, posted, “Seven days of dirty dishes covered in leftover food.
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