Redditor u/cal93 had the used PC they bought for $650 from an unnamed seller suddenly blocked from working by a remote trigger. According to their post, they bought the computer a few months ago on OfferUp, but downloading a Windows update last month led to the situation. Fragile, which is NZXT’s partner that runs the Flex subscription program, commented on the thread, saying that the PC they bought was a rental and that the seller had no right to sell it. We spoke with the Redditor, and documents reviewed by Tom's Hardware confirm that they were sent an entirely new PC by Fragile, free of charge, to replace the stolen PC they originally purchased, with the requirement that the stolen PC be turned in to the police.
“We’re sorry you’ve been put in this situation. The PC you purchased was being rented through NZXT Flex, and the person who sold it to you did not own it or have the right to sell it. We understand you paid for what you believed was a legitimate purchase, and we want to help,” the company said. “Please email us or call/text with a link to this thread so we can connect with you directly. You can also DM us here on reddit. In situations like this, we typically work with the buyer and local law enforcement to help pursue the seller. Please keep any messages, the original listing, and proof of payment.”
This response was great news for u/cal93, who said that they were using the computer for school.
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