A widespread outage seen across Microsoft on Thursday, November 12, has impacted millions of users across regions, according to website Downdetector.com.
The outage, which, as per reports, began at 1 PM local time, has impacted Microsoft 365 servers, with over 1,30,000 people reporting issues with outlook at that time.
Outage issues have also been experienced by Amazon Web Services and Google as per Downdetector.
"We're investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas," Microsoft wrote on its social media handle on "X". "We've determined a portion of infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors," the thread read further.
On the flip side, Amazon said that its services are "operating normally" and an "unrelated disruption elsewhere on the internet is prompting some inaccurate news report." Amazon also asked users to refer to its health dashboard for accurate data.
Around 4 PM local time, Microsoft wrote that it has validated an alternative service health check method, which had brought some affected servers back online.
It was later disclosed that the elevated load mentioned earlier was caused by some servicers remaining unavailable for no explained reason and that strained the remaining infrastructure. Some servers also failed the automated health checks.
“We’ve taken steps to prevent additional servers from being impacted while we work to return the affected servers to service,” Microsoft wrote.
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