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Microsoft 365 outage continues as company sees limited recovery in services

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Microsoft 365 outage continues as company sees limited recovery in services

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The outage has disrupted Outlook, Teams and other Microsoft 365 services for over eight hours, affecting users in 74 countries, while Microsoft says recovery efforts are not progressing as expected

Microsoft said the disruption mainly impact services that depend on Exchange Online. (Photo: Reuters)

Vrinda Goel New Delhi 4 min read Last Updated : Nov 13 2026 | 10:56 AM IST

Microsoft 365, Outlook, Teams and several other Microsoft applications remained disrupted for thousands of users for more than eight hours on Friday, with the outage also affecting OpenAI and Anthropic's artificial intelligence (AI) services through their Microsoft 365 connectors.

In its latest update, Microsoft said the outage could persist for some time as efforts to restore services were “not taking as expected”. The company is testing alternative ways to fix the issue and allow more users to access its platforms without overloading its systems. It had earlier warned that services which had restarted could become unresponsive again once they began receiving traffic.

Microsoft Executive Vice-President Charles Lamanna confirmed that the outage was not caused by a cybersecurity breach.

The widespread disruption began on Thursday, November 12, 2026, leaving users unable to send or receive emails, access their inboxes or load certain Microsoft applications. Problems were reported across Outlook, Teams, Copilot and the wider Microsoft 365 suite, with services continuing to face issues into Friday.

The outage has affected users in 74 countries, according to monitoring website Downdetector, which recorded a sharp increase in reports within about an hour.


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