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I checked how long DoorDash and Amazon keep photos of my front door — it’s worse than I thought

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I checked how long DoorDash and Amazon keep photos of my front door — it’s worse than I thought

No matter how many times I get food delivered or order from Amazon, it never is not weird seeing a random image of my front door on the image.

But after looking into Amazon's AI-powered glasses for delivery drivers, I started thinking about those pictures differently. The glasses aren't simply putting directions in front of drivers' eyes. They contain cameras, and recent reporting suggests they can capture several thousand images over the course of a shift, including images of people and private property.

That got me wondering about something delivery companies have already been doing for years, which is photographing the spot where they leave our stuff. I wanted to know how many companies have pictures of my front door, and what happens to those pictures after I pick up my package.

Editor's Note: We have reached out to all of the companies mentioned in this article and will update once we've heard back.

I'm starting with DoorDash because its instructions to delivery drivers are surprisingly specific. For a no-contact delivery, DoorDash tells Dashers to take a picture of where the food was left, and it doesn't just want a close-up of the bag. That same guidance says a good photo should capture the food along with the house or apartment door and, when available, the house or apartment number, while a separate DoorDash help page encourages drivers to include surrounding features like a tree, a doorway or decor.

Uber Eats handles things slightly differently. When a customer chooses to have an order left at the door, Uber's guidance for couriers tells them to take a photo of the order to show it has been delivered, although the photo doesn't appear to be strictly mandatory, since drivers say the app offers a skip button that lets them mark the order delivered without one.


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