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I Asked Meta Muse to Fix an Issue With My Phone Provider. It Got Blocked at Every Turn

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I Asked Meta Muse to Fix an Issue With My Phone Provider. It Got Blocked at Every Turn

This tech to-do has been on my list for too long. Can an agent do it for me?

Something weird has been happening with my phone for years. I thought I’d fixed the issue, but it always comes back. Years ago, I bought a SIM-only plan through Visible, Verizon’s cheap sibling. $25 a month gets me unlimited calls, texts and a decent amount of data… and a lot of spam calls and messages looking for someone called Andrew.

Given Visible is all-digital with no number to call, it’s a pain to wrestle with a customer service chatbot to fix it. I’ve tried before, and it said the number is in my name, but I’m not convinced. I still receive multiple messages per month from people trying to reach Andrew. 

These messages almost always have something to do with a home trades project. Weird, I know.

It’s one of those life admin tasks that just never gets done because I can easily ignore these messages – making it the perfect job for a personal AI agent like Meta Muse. I want to make sure my name is formally listed as the number owner, as I don’t want people thinking I’m this elusive Andrew. 

I tried using Meta Muse as my personal shopper, which was fun, but I ran into an issue at checkout. Let’s see how it can handle an annoying task like this, without a number to call. One AI agent versus another.

I opened the Muse app and started a new conversation, instead of picking up on my previous chat with the AI agent.


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