CONNECT WITH US
Tech

Tech

Fitbit users can’t see Google Health metrics after update – how to fix it

ZDNet logo

Published on

Add as a preferred source on Google
Fitbit users can’t see Google Health metrics after update – how to fix it

Google says it's working on a fix - meantime, users have found workarounds.

Fitbit users are having trouble seeing several key metrics on the Google Health app. The glitch, Reddit users are speculating, occurs after users update to the latest Fitbit update 5.12.

One user reported that Fitbit Air stopped tracking metrics n the Vitals section of the app, including breathing rate, blood oxygen, resting heart rate, HRV, and skin temperature. Many users on the Reddit thread said they’ve experienced the same issue over the past few days.

Also: Google’s new Fitbit Edge solves my biggest gripe with the Pixel Watch

Users are complaining that it’s taken Google so long to fix this bug, which appeared in the app for some users about six days ago.

“This is getting extremely frustrating and disappointing that Google, a multi-trillion-dollar company with AI models built to fix these issues and high-tier engineers, can’t even fix a little issue like that,” one user wrote in a thread.

Google acknowledged in a customer support reply that it was aware of the issue and looking to fix it.

On the Reddit thread, users have suggested logging out and back in, or uninstalling and reinstalling the app, as a solution to the disappearing data issue.

Also: After one week wearing the Pixel Watch 5, here’s what I want most

Another user suggested clicking through each stat that doesn’t populate and then selecting the monthly view. Doing this, the user reported, should repopulate the main screen with the latest information, without requiring one to log out and log back in.


Source link
Related Topics:Tech

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We TheMorningPulse.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It's possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.