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AI gains fail to cool rising staff costs at Indian IT services firms

The Economic Times – IT logo

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AI gains fail to cool rising staff costs at Indian IT services firms

Business News Tech IT AI gains fail to cool rising staff costs at Indian IT services firms

AI gains fail to cool rising staff costs at Indian IT services firms

Although artificial intelligence (AI) and automation are changing the traditional labour-intensive model of IT services, they have yet to bring down employee costs for the country’s top six IT services companies—Tata Consultancy Services (TCS), Infosys, HCLTech, Wipro, Tech Mahindra and LTM (formerly LTIMindtree).

Indian IT services companies are facing rising employee costs. The pressure is likely to intensify in the second half of the current fiscal year as they spend more on premium talent, reskilling and higher compensation, experts said.Although artificial intelligence (AI) and automation are changing the traditional labour-intensive model of IT services, they have yet to bring down employee costs for the country’s top six IT services companies—Tata

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