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WhatsApp blocks logins on devices with outdated software

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WhatsApp blocks logins on devices with outdated software

WhatsApp is introducing a new alert for users on outdated versions of iOS or Android to help them update and protect their devices and accounts. When users try to log into the app, WhatsApp asks them to update their operating system to get back in. The update applies to specific users on Android and iOS, regardless of which version of WhatsApp they use.

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In the post about the WhatsApp beta for Android 2.26.35.1 update, we announced a warning for users who connect their account through unofficial WhatsApp Web clients. It appears within the Linked devices screen and asks users to switch to the official client. This followed an incident when WhatsApp notified around 200 users in Italy whose devices were compromised through a fake version of the app. With these updates, WhatsApp is actively hardening account access to help people protect their accounts.

WhatsApp is now taking this protection further by introducing new security alerts. Users who use a device with an outdated operating system may notice that WhatsApp blocks their login until they update. This is a particular server-side update that does not require users to install a new version of the app. It applies to both iOS and Android, and WhatsApp is releasing it to specific accounts. Users who try to log in on an outdated device will see a new screen that explains what they need to do before they can continue.


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