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Can an AI chatbot help women recognize heart disease?

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Can an AI chatbot help women recognize heart disease?

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HeartBot, created by a team of UC researchers, regularly answers questions from women seeking information on heart disease. The project was led by Yoshimi Fukuoka, Ph.D., RN, FAAN, a nurse scientist and professor at UC San Francisco's School of Nursing. The goal was to study whether having a heart-health chatbot on their phone would increase study participants' awareness of heart disease risks and recognition of heart attack symptoms so they would seek medical help when necessary.

Each conversation is personalized. HeartBot can recall a previous conversation with a user and acknowledge an earlier mention of a family member who experienced a heart attack, for example.

Study participants talked with HeartBot about the basics of heart disease, heart attack symptoms, risk factors and prevention in real time. For instance, it explained that while chest pain is common for both women and men, women are more likely to experience shortness of breath, nausea, vomiting and pain in the back or jaw. These symptoms are less obvious and may be mistaken for other conditions.

Providing information to help women recognize heart disease risks and symptoms was what drove Fukuoka to create HeartBot.

, with the highest prevalence among non-Hispanic Black women. One in three women dies from heart disease, according to the American Heart Association. Yet, despite decades of public health campaigns, women's awareness of the causes, risks and symptoms has declined.


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