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Samsung Health bug leaves users with missing step history

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Samsung Health bug leaves users with missing step history

TL;DR Samsung Health users report that step counts recorded before November 2 have disappeared from the app’s Steps section following a recent update.

The missing records remain accessible through Daily Activity, suggesting the data hasn’t been permanently deleted.

Some users suspect a connection to the end of daylight saving time, but the cause remains unconfirmed.

Updates are supposed to make apps better, whether that’s by introducing new features, refreshing the UI, or improving performance, but it’s a different story when those very updates end up breaking functionality that worked perfectly fine before — yet that’s seemingly what some Samsung Health users are experiencing right now.

Several Samsung Health users are reporting that their historical step counts have disappeared from the app. Most of the affected users say this happened after the November 2nd Samsung Health update. More specifically, those users say step counts recorded prior to November 2nd aren’t showing up in the app’s Steps section. Checking the same dates on the app’s Daily Activity section still highlights the step counts.



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