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Google Fitbit Air syncing issues leave some iPhone users unable to access health data

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Google Fitbit Air syncing issues leave some iPhone users unable to access health data

TL;DR Fitbit Air users, particularly those on iOS, are reporting persistent syncing and pairing issues with Google Health.

Some users are encountering Error 16, while others are unable to reconnect their trackers after disconnecting them.

Google support has reportedly acknowledged a known issue, but there’s no confirmed fix yet. A reset workaround has helped some users.

The Google Fitbit Air seems to be giving iOS users a tough time, with several users coming forward and sharing complaints about syncing and pairing issues . These aren’t isolated reports — several users, across Reddit and Google’s official support forum, shared their experience with similar Fitbit Air connectivity problems, suggesting that the issue is affecting more than a small subset of users.

Reports about the issue can be traced back to early October , with fresh complaints continuing into November. While the exact symptoms vary for different users, most of the complaints mainly revolve around the Fitbit Air being unable to sync data with iOS devices and persistent error messages.



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