Arc Raiders is entering a new, hopefully healthier era, both for players and developer Embark Studios. Instead of constantly laying on the gas trying to keep up with player demands, Embark has pumped the brakes a bit to prepare one big update – Arc Raiders' Frozen Trail, out tomorrow, October 8 – and go back to the processes that it used to make this hit extraction shooter in the first place.
Executive producer Aleksander Grøndal says the dev team is feeling better today, months after becoming "super unhappy" in the live service content race, and hopes to give players big chunks of content to chew on through this new update schedule. But we will inevitably run out of content again. When we do, let's remember Grøndal's sage advice: "Take a break and play some other games."
I spoke to Grøndal about what's coming in Frozen Trail and, just as importantly, what's happening around it. Embark has changed considerably after Arc Raiders grew larger than anyone expected, but it's not just been victory after victory. The studio's had to accept a few things. A big one was getting comfortable with the peaks and valleys of a live service player base. Two truths bookend a lot of this fluctuation: players can consume content much faster than devs can produce it, and some live service frustrations are self-inflicted by folks who don't know when it's time to step away for a bit.
How can Embark fight the live service problem and keep players happy?
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