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Alienware is working on a fix for the one thing that stops its new 39-inch 5K2K OLED gaming monitor from being perfect

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Alienware is working on a fix for the one thing that stops its new 39-inch 5K2K OLED gaming monitor from being perfect

The Alienware AW3926QW is undoubtedly my favourite monitor of the moment, maybe even ever. It has just one problem that prevented me from giving it an unambiguous buy recommendation. And now it seems Alienware is about to fix it.

The AW3926QW is of course a 39-inch 5K2K OLED masterpiece. It's huge, it has the pixel density of a 32-inch 4K panel and it comes with LG's very latest Tandem WOLED panel tech complete with RGB-stripe subpixels for purists like me. It's even relatively affordable (given its specs) at around $1,100.

There was just one problem. As I explained in my review, "during gaming the edges of the panel gradually dim ever so slightly," an issue generally referred to as "vignetting."

The reason why this happens comes down to a feature called CPC, or Convex Power Control. "It’s an LG Display WOLED panel protection feature and dims all four edges of the display to help prevent burn-in. As far as I am aware, it can't be toggled on or off on this Alienware, but if CPC is causing the vignette issue, it should be easy to address in a firmware update. Broadly, I don't think this is a hardware limitation, but a configuration issue," I explained.

Turns out that was correct, which is precisely why a fix is possible. During a recent AMA on Reddit held by Kris Graft, Alienware's monitor expert, the company revealed that a solution is in the works.

"We hear the feedback on uniformity and are actively testing a potential toggle that could give customers more control over uniformity.


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