Bengaluru-based AI startup Desible.ai has raised Rs 32 crore in a funding round led by Prime Venture Partners, with participation from existing investor Invention Engine.
The fresh capital will be used towards strengthening its agentic AI capabilities, expanding compliance infrastructure, accelerating product development and scaling sales and marketing operations.
Founded in 2025 by Uttam Tiwari and Omkar Raikar, Desible.ai is building an AI-powered workflow orchestration platform for banks, non-banking financial companies (NBFCs) and insurance providers.
The platform helps financial institutions automate customer engagement, servicing, collections, underwriting and compliance processes. It initially focused on voice-based automation and is expanding to channels such as WhatsApp, SMS and email.
Desible.ai currently supports more than 25 workflows across revenue generation, risk and compliance, collections, customer service and claims.
The company claims its platform handles over 10 million customer engagements every month and works with insurance providers, while more than 40 BFSI institutions are using or evaluating its solutions.
Its platform integrates with existing enterprise systems and uses predefined decision-making rules to ensure customer consent, regulatory disclosures and escalation procedures are followed. The compliance framework is aligned with requirements from IRDAI, RBI, TRAI and the Digital Personal Data Protection Act.
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