Sysco operates 333 distribution centers, serves 670,000 customer locations and drives 4.5 million miles weekly in the United States. It is using AI for routing, supplier bidding and sales recommendations.
AI routing improved cases delivered per mile by 2% to 4%, supplier bidding beat savings targets by 30%, and AI360 helped lift Sysco brand mix by 44 basis points. Sysco targets $500 million in savings by fiscal 2029.
Wholesale distributors use AI across 35 of 75 business tasks, versus 20 in retail and 22 in construction, according to PYMNTS Intelligence. The research found that 85% of wholesale executives prioritize margins in future AI spending.
If you want to learn about enterprise artificial intelligence adoption, look no further than Sysco.
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The largest food service distributor in the United States delivers food to restaurants, hospitals, schools and hotels, from national chains to independent operators, through 333 distribution centers in 10 countries serving about 670,000 customer locations, according to the Sysco website.
, the prices Sysco pays suppliers for the goods on those trucks and the hours sales reps spend trying to sell more to each customer on every visit. Sysco is now handing much of that work to AI to lower what it costs to move each case, according to its 2026 Annual Report.
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