Square is expanding its agentic artificial intelligence capabilities, making its Squaremates business agent the primary entry point to Square Dashboard and introducing new tools that let sellers connect their accounts to outside AI assistants, according to a Thursday (Nov. 12) press release provided to PYMNTS.
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Squaremates is now generally available to sellers in the United States, the release said. The tool, an evolution of Managerbot, can handle complex, multistep tasks across a business using its own secure workspace. Sellers can use it to analyze operations, identify areas requiring attention and execute work rather than simply receive answers to questions.
Squaremates can, for example, identify lapsed customers and generate targeted marketing campaigns, update product catalogs in bulk and develop staffing schedules based on labor costs and sales trends, according to the release. It can also produce finished materials, including graphical sales reports and branded email campaigns.
The expansion also includes an improved Square Model Context Protocol (MCP) and a new Square command-line interface (CLI), the release said. Square MCP lets sellers connect their accounts to third-party AI assistants and authorize these tools to perform actions using Square’s capabilities. Square CLI gives developers command-line access to Square APIs, allowing them to script workflows and build custom applications.
Through Squaremates Apps, sellers can build and host applications connected to their businesses, according to the release. Examples include tools for distributing cash tips based on hours worked and monitoring staffing across multiple locations.
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