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Shelter Mutual Insurance Company Selects One Inc’s ClaimsPay® and PremiumPay® with Diversified Digital Payment Options

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Shelter Mutual Insurance Company Selects One Inc’s ClaimsPay® and PremiumPay® with Diversified Digital Payment Options

One Inc, the leading payments network for the insurance industry, announced that Shelter Insurance Companies (Shelter) has chosen One Inc’s best-in-class ClaimsPay® and PremiumPay® solutions to streamline and modernize its customers’ payment experience. The integration will bring inbound and outbound payment functions together on a unified platform, consolidating Shelter’s payment activities and enabling a fully digital experience for its customers.

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Founded in 1946, Shelter and its subsidiaries provide home and auto insurance through more than 2,000 agents across 20 states. As part of its commitment to exceptional service and operational efficiency, Shelter sought a payments ecosystem that would simultaneously enhance customer convenience and unify treasury operations.

With One Inc’s full suite of insurance-native capabilities, Shelter policyholders will be able to make and receive payments through a wide range of familiar digital options, including Apple Pay, Google Pay, PayPal, and Venmo, alongside traditional methods like bank accounts and debit cards. A key piece of required functionality for Shelter, One Inc supports complex multi-party transactions such as lienholder and mortgagee payments, which are designed to meet the specialized needs of the insurance industry.

“Shelter’s selection of One Inc’s payment solutions marks another significant step toward delivering a seamless payment experience for its customers,” said Ian Drysdale, CEO of One Inc. “We’re excited to partner with Shelter as it modernizes its operations and embraces the advantages of digital payments, tapping into our network to increase their competitive edge.


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