MEMBERS1st Community Credit Union (‘MEMBERS1st’) has selected Mahalo Banking’s Thoughtful Banking® platform as its new digital banking provider to enhance the member experience, expand business banking capabilities, and support the credit union’s long-term growth and digital transformation initiatives.
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“Mahalo offers the flexibility to customize the banking experience around our needs, introduce new capabilities, and continue building on our digital strategy.” – Nick Tonelli, CEO of MEMBERS1st Community Credit Union
As MEMBERS1st prepares to transition to Corelation KeyStone, the credit union saw an opportunity to modernize its digital banking experience. Mahalo stood out for its seamless core integration, customization options, and flexibility to support MEMBERS1st’s strategic goals both today and in the future.
“Changing our digital banking platform allowed our team to think more broadly about what digital banking should look like for our members over the next five to ten years,” said Nick Tonelli, CEO of MEMBERS1st. “Mahalo offered the flexibility to customize the experience around our needs, introduce new capabilities and continue building on our digital strategy as our organization and technology needs evolve.”
A key priority for MEMBERS1 st is expanding the digital services available to its business members. Mahalo’s business banking capabilities will now give the credit union more options to support growing commercial relationships, including tools such as native QuickBooks integration and other business-focused functionality. “Business banking represents a significant growth opportunity for our credit union, and our business members need digital tools that make managing finances simple and efficient,” Tonelli added.
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