KeyBank has introduced a series of enhancements to its digital and mobile banking offerings.

Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.

The new additions, announced Tuesday (Nov. 10), are designed to provide clients with personalized financial guidance, while also boosting security and making it easier to save.

“The updates reflect how Americans are increasingly engaging with their finances and seeking tools that offer convenience, clarity and guidance,” KeyBank said in a news release.

The release cited the bank’s 2026 Financial Mobility Pulse Poll, which found that nearly two‑thirds of Americans manage their spending and savings at least weekly.

“Even higher‑income households are feeling pressure, with 26% of earners making $100,000 or more reporting daily financial trade‑offs—signaling a growing need for accessible, actionable digital support,” the release added.

The new offerings include personalized insights for customers enrolled in online and mobile banking on things like spending visibility, and tailored recommendations to help them better understand and manage their financial behaviors.

Customers can now also use passkeys to access their accounts on the web and KeyBank’s mobile app. Clients can also use the app and website to enroll in direct deposit in partnership with PinWheel, and—where available—sign up for the bank’s early pay service.

The new offerings come at a time when some consumers are finding it harder to save. This includes members of Generation X, as recent PYMNTS Intelligence research shows.

The report “Gen X’s Savings Split: Retirement on Track, Emergency Cash Running Short” found that 56% of emergency savers in this group depend exclusively on manual methods.

Source link