“Companies often fall into the mental trap of using AI to speed up an existing legacy process. What AI really allows us to do is question why things work the way they do.”
InfrasAI, an AI agent company built for the financial industry, today announced its feature in the Global Sustainable Trade Initiative (GSTI), a new documentary series hosted on CNBC, exploring how artificial intelligence is reshaping the way financial services and insurance carriers operate. The series follows InfrasAI founder Nelson Lee alongside industry leaders including Philip Walker, former CEO and President of AAA Life Insurance; David Castellani, investment partner at Brewer Lane Ventures and former CIO of New York Life and Prudential; and Lena Chukhno, formerly of McKinsey and JPMorgan and former CRO at a technology company, as they examine why so many of the industry’s costliest processes exist purely because they always have.
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The documentary argues that most companies adopting AI are asking the wrong question, focusing on how to make an existing process faster instead of asking whether it needs to exist at all. That reframing, InfrasAI says, is the real unlock for institutions still carrying the cost of decades-old, paper-era workflows.
“Companies often fall into the mental trap of using AI to speed up an existing legacy process, which is the equivalent of using AI to answer the same old existing question,” said Nelson Lee, founder of InfrasAI.
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