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Gusto Helps Accountants Put AI Agents to Work with New Platform Updates

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Gusto Helps Accountants Put AI Agents to Work with New Platform Updates

Payroll, benefits, and HR management solutions company Gusto is shipping three new updates to help its more than 23,000 accounting firm customers serve their small business clients. The California-based company is adding a rebuilt Gusto Pro, a new multi-client Model Context Protocol (MCP), and an expanded Partner Program.

The new capabilities let firms put AI agents to work on payroll prep while staying in control of approvals. Gusto aims to empower its accountant clients to better serve their own customers while scaling their practices.

Gusto Pro, the company’s accountant payroll software, has been updated to include new AI-assisted workflows, an AI assistant with visibility into multiple clients, automated reporting, and a simplified dashboard built to free up accountants from manual tasks. While the updated platform is now available to eligible clients, the company is planning to make the updates generally available later this year.

“Gusto Pro provides advisory forward-thinking insights and tools,” said Wyatt Kneaper, founder and CEO of The Lighthouse Group, an accounting firm based in Eureka, California. “When a client is engaged, we can surface insights based on Gusto Pro to say, hey, let’s have a conversation. What are your goals? What direction do you want to head in the next two to five years? There’s a huge door that potentially opens.”

Additionally, the company now offers accountants a multi-client MCP that brings Gusto’s business context directly into the accountant’s preferred LLM. Because the MCP is multi-client, accountants can use their LLM to ask questions across their book of business without having to log in multiple times or set up multiple different windows for conversations.


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