77% of firms using AI-powered fraud defenses say the technology delivers better results than manual methods.
59% of AI adopters stop at least 90% of fraud attempts before money leaves the business, compared with 32% of firms using no AI tools.
58% of firms without AI fraud detection say they plan to implement it within the next 12 months.
Fraud teams have spent years weighing whether artificial intelligence (AI) can improve on manual controls. For companies that have deployed the technology, the results are becoming strikingly apparent.
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Seventy-seven percent of firms using AI-powered fraud defenses say they get better results than they did with manual methods, according to PYMNTS Intelligence’s “Prevention First: Building a Smarter Defense Against Payments Fraud,” produced in collaboration with Bottomline.
The data shows that 59% of firms using AI tools say they stop at least 90% of fraud attempts before any money leaves the business. Among firms without AI fraud tools, 32% report the same level of prevention.
Companies can measure whether more attempted fraud is being intercepted before a payment becomes a loss.
Timing is critical because many of the fraud schemes companies encounter are designed to manipulate a legitimate payment process.
Half of firms say AI-written emails impersonating vendors or suppliers are the AI-enabled fraud tactic they encounter most often, while 88% encounter such emails at least a few times a year.
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