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Creatio Invests $300 Million in Its Bank.AI Platform to Drive AI Adoption in Financial Services

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Creatio Invests $300 Million in Its Bank.AI Platform to Drive AI Adoption in Financial Services

Creatio, an AI CRM and workflow platform where people and AI agents work together, today announced a $300 million investment from 2026 through 2028 in Creatio Bank.AI, its market-leading offering for banks and financial institutions.

The investment comes as financial institutions rapidly accelerate their adoption of AI, and demand for Creatio’s platform continues to grow — Creatio’s financial services vertical grew 48% YoY. The $300 million commitment will build on this momentum, accelerating product AI innovation while expanding the enablement and deployment capabilities, and partner ecosystem needed to drive AI adoption at scale across financial institutions.

With deep experience in financial services, Creatio has built long-standing relationships with leading organizations including Nasdaq, First National Bank of Pennsylvania, Metro Bank, MetLife, CEC Bank, OTP Bank, National Bank of Panama, ESL Credit Union, and many others.

“The next generation of banking will be built around people and AI agents working together across customer and operational workflows,” said Katherine Kostereva, CEO of Creatio. “Our $300 million investment in Creatio Bank.AI will accelerate this transition, giving financial institutions the technology, industry expertise, and partner ecosystem to adopt AI faster and at enterprise scale.”

Read More on Fintech : Global FinTech Interview: AI and the future of fintech with Hugh Cumming, CTO, Vena

$300 Million Investment to Accelerate Innovation and Adoption
Between now and 2028, Creatio will significantly increase investment across the following strategic areas:

1. AI platform, combining the market-leading AI platform, best-in-class AI CRM, and pre-built banking agents.



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