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Amdocs moves into InsurTech with $340m EIS acquisition

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Amdocs moves into InsurTech with $340m EIS acquisition

Amdocs, a provider of mission-critical systems for communications firms, has agreed to buy EIS, a San Francisco-based InsurTech platform provider, for roughly $340m in cash. The deal is the company’s first move into the insurance sector.

Amdocs regards insurance as a long-term avenue for growth and diversification, and the purchase considerably widens the market it can address.

EIS offers a multi-line platform built for the cloud and for agentic AI. It covers policy administration, billing, claims and customer engagement. Its clients include dozens of major carriers around the world, among them Aflac, CSAA, Allstate, Desjardins and BNP Paribas Cardif. The firm works in both Life & Annuities and Property & Casualty.

Amdocs plans to pair the EIS technology with aOS, its own agentic operating system, which was originally designed for telecommunications. Amdocs will adapt aOS for insurance to strengthen the EIS platform and help carriers embed AI and agentic tools in their core operations.

The company also intends to contribute its scale, engineering and services expertise, along with its transformation capabilities.

The EIS OneSuite product, which is powered by CoreGentic, combines policy, billing, claims, customer, product and distribution functions with AI-driven automation and open APIs. The platform is designed to help insurers launch products faster and reduce the cost of change.

Amdocs president and CEO Shimie Hortig said, “Expanding into a new vertical is a key pillar of our growth strategy, and today we are taking an important first step.

“Our vision is to become the partner of choice for insurers, helping them accelerate their journey to the agentic era – bringing AI into the core with the governance and accountability a regulated industry requires.


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