The recall affects 2025–2027 models with the ‘Chauffeur Seat Feature.’ Greasy fingers may play a role.
No one likes greasy fingers, especially when they might cause a power-adjustable seat to move on its own. That’s the issue plaguing nearly 37,000 Lincoln Navigators, which are being recalled because their front passenger seat may unexpectedly move.
The recall involves 2025–2027 Navigator models with the “Chauffeur Seat Feature.” This function allows people sitting in the second row to control the front passenger seat’s movements via a touchscreen that’s built into the center console.
Based on the recall documents that Lincoln submitted to the National Highway Traffic Safety Administration (NHTSA), residue on the touch-activated display may cause the front passenger seat to unexpectedly move forward or back or recline up or down. Plus, if the home screen button is pressed on the rear touchscreen at the same time as a seat adjustment, Lincoln says this may cause the seat to move all the way to the end of its track without any buttons being pressed again.
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While an empty seat that moves on its own is mostly just spooky, an occupied one could potentially cause an injury. That’s why Lincoln is asking owners to bring their affected Navigators to an authorized dealer so that the Chauffeur Seat Feature can be deactivated. This will be done for free, but it doesn’t sound like that function will work anymore. Finally, Lincoln says that both dealers and owners should have been notified by mail by now.
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