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AI-Powered Coffee Runs And Service Visits Are Coming To Rivians Next Year, Software Chief Says

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AI-Powered Coffee Runs And Service Visits Are Coming To Rivians Next Year, Software Chief Says

When Rivian launched its in-house AI assistant in May, the company promised that the tech would soon do far more than answer ChatGPT-style questions, switch on the A/C, or text your friends. It pitched a chatbot that could be deeply integrated into your R1S or R2—but also deeply integrated into your life.

The Assistant hit the scene with Google Calendar capability, allowing drivers to move meetings on the fly, and Gmail came in October. In an interview on the Plugged-In Podcast this week, Rivian Chief Software Officer Wassym Bensaid said flashier integrations are coming soon, including one that will overhaul the service experience for Rivian owners.

You can find the show and subscribe on YouTube and across audio platforms like Spotify and Apple. This week we also discuss booming EV sales in the EU, the Ford Fathom's vehicle-to-home charging, and the Tesla Cybercab's battery.

"What I'm really excited about is the possibility in the future where you can bring your own personal digital ecosystem to the car through these AI integrations, and then also the possibility that you can start integrating with multiple other agentic experiences," he said.

One example: ordering coffee on your way to work. Bensaid said the Assistant will be able to help you order coffee from the right place at the right time, so that it's at the right temperature when you swing by.

The Rivian Assistant can answer general knowledge questions, control the vehicle, and integrate with a driver's Google Calendar and Gmail.


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