Agoda and Adyen have marked more than a decade of working together on traveller payments, a relationship that began in 2015.

The tie-up started as Agoda expanded its mobile-first business across Asia and has since widened as the travel company grew into a global multi-product platform. Adyen now acts as Agoda's payments acquirer across Asia-Pacific, Europe and the US, while supporting a range of local payment methods in different markets.

As Agoda entered more countries, its payment needs became more complex. The partnership has included expanding currency choice, reducing checkout friction for legitimate bookings, and improving authorisation rates and payment reliability through routing changes.

Those changes affect a key part of the customer journey for online travel platforms, where failed or delayed transactions can disrupt bookings. For Agoda, the payments set-up underpins accommodation and travel purchases across multiple markets and currencies.

Oliver Webster, Chief Financial Officer at Agoda, said the long relationship has developed alongside the company's international growth.

"Agoda and Adyen have partnered closely for more than a decade, growing together as Agoda's business has expanded around the world," said Oliver Webster, Chief Financial Officer at Agoda. "In particular, there are strong synergies around performance enhancement, whether that's making payments easier, increasing reliability, or improving overall experience. Ultimately, that aligns seamlessly with Agoda's goal to take the hassle out of travel, and help people see the world for less."

Adyen's role now covers acquiring for Agoda in three major regions, giving the Dutch payments group a central role in how the travel platform processes transactions.

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