CONNECT WITH US
AI & Deeptech

AI & Deeptech

MUFG aims to become AI-native with OpenAI

OpenAI logo

Published on

Add as a preferred source on Google
MUFG aims to become AI-native with OpenAI

MUFG has deployed ChatGPT Enterprise to approximately 35,000 employees at Mitsubishi UFJ Bank and, together with OpenAI, is advancing operational transformation and creating new customer experiences in the retail sector.

MUFG is one of Japan's largest financial groups, with Mitsubishi UFJ Bank at its core. Through banking, trust banking, securities, cards, leasing, and other financial services, MUFG supports individuals and businesses in Japan and around the world.

For MUFG, AI is more than an efficiency tool. The company sees it as a way to extend human thinking and creativity, helping employees and AI learn together as they build better financial services. To advance that vision, MUFG is working with OpenAI to roll out ChatGPT Enterprise across Mitsubishi UFJ Bank and create new AI-powered customer experiences.

In October 2024, MUFG began working with OpenAI to modernize financial operations and improve efficiency with generative AI. Beginning in 2026, Mitsubishi UFJ Bank began a phased rollout of ChatGPT Enterprise so that approximately 35,000 employees could use it in their daily work, as MUFG continues its journey toward becoming an AI-native company.

MUFG is building the systems, environments, and culture that make AI part of everyday work. Its transformation combines top-down commitment from leadership with bottom-up enablement for employees using AI in daily workflows.

"I believe AI will fundamentally change the nature of finance," says Tadashi Yamamoto, Group CDTO at MUFG. "To bring AI into the organization quickly, it is important to have an environment and culture where every employee can use AI naturally."



Source link
Related Topics:AI & Deeptech

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We TheMorningPulse.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It's possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.