Business News Tech AI HCLTech launches AI agents to automate enterprise mainframe operations
HCLTech has introduced an innovative AI-driven operations solution designed to help companies upgrade their mainframe systems. This advanced offering focuses on boosting operational efficiency and meeting the urgent need for modernization. By combining cutting-edge AI agents with professional human oversight, HCLTech aims to optimize the management of vital systems, embodying a forward-thinking strategy for operational intelligence and system management.
IT services company HCLTech has launched an AI-powered operations offering that uses specialised AI agents and conversational assistants to help enterprises automate and modernise their mainframe environments. The offering is designed to help companies improve the management of mission-critical mainframe systems through AI-enabled automation, monitoring and operational intelligence, the company said in an official statement. The new solution brings together specialised mainframe skill agents and conversational AI assistants to support activities such as system administration, monitoring, optimisation and operational workflows, while keeping human oversight in place.
The company said the capabilities are aimed at improving operational efficiency , speeding up issue resolution and enabling enterprises to manage their mainframe systems more proactively. Mainframe environments are used by enterprises to run mission-critical workloads . HCLTech said organisations operating these systems are facing increasing pressure to modernise their operations and improve efficiency without compromising reliability or control. "These capabilities help improve efficiency, accelerate issue resolution and enable more proactive, insight-driven operations," the company said in its statement. Rampal Singh, Senior Vice President and Global Business Head of Hybrid Cloud at HCLTech, said the new offering addresses the growing need among enterprises to modernise their mainframe operations while maintaining reliability.
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