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Micron, the trillion-dollar memory company, refused to replace a crucial drive for current market value until Reddit got mad

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Micron, the trillion-dollar memory company, refused to replace a crucial drive for current market value until Reddit got mad

With the memory crisis only continuing to get worse, a PC gamer's fear right now is likely their memory, storage or GPU borking, and needing to spend an inflated price to replace it. One such Redditor had an external drive die in just one year, and Crucial only offered a refund of the original price they paid, which was a lot less than similar drives go for now. That was until they brought their problems to Reddit.

Over on the PCMR subreddit, user CarefulMeasurement99 shared that they bought a 4 TB Crucial drive a year ago for $200, and when it broke, Crucial offered that original price in a refund. That same drive seems to fetch up to $800 now (thanks, AI).

Crucial originally set up an RMA for the drive in order to pick it up and send it back to the company. The Redditor replied to this saying, "Due to the recent global increase in SSD prices, $199.999 is unfortunately no longer enough to purchase a new 4 TB drive in the current market", and officially requested a direct replacement.

This story gets a tad complicated because Micron announced the closure of the Crucial consumer business late last year, which threw its ability to actually replace the drive into question.

Crucial responded to this request saying, "after reviewing the current inventory situation, we must advise that we do not have any replacement units available for this product" and again stated they could only approve the original refund.



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